Navient Class Action Litigation for Fraud and Deceptive Practices Related to Servicing Student Loans

Misallocated Payments and Misrepresentations Impacting Student Loan Borrowers with Navient and Sallie Mae

Kranjac Tripodi & Partners LLP represents student loan borrowers and their cosigners with loans that were originated and/or serviced by Navient or Sallie Mae.  Navient, and its predecessor, Sallie Mae, have allegedly created a repayment system designed to systematically misallocate regular payments and extra payments to the detriment of its borrowers across every type of loan program, including private and federal loans.

Navient, and its predecessor, Sallie Mae, have for years allegedly misallocated payments made by borrowers, charged phantom fees, incorrectly capitalized interest, misallocated extra payments, misallocated Upromise credits, designed a deceptive repayment system, and trained their customer representatives to maximize delay of discovery of errors.

As a result, payments made by the proposed class of borrowers are significantly less impactful towards reducing their student loan debt.

The allegations against Navient and Sallie Mae impact almost every student loan borrower with loans originated and/or serviced by Navient and Sallie Mae.